Privacy Policy

This Privacy Policy explains how VitaHouses collects, uses and protects personal information when visitors use the website, create an account or submit a form. Using the site means accepting the practices described here.

VitaHouses may collect the following kinds of information:

• Contact details such as name, email address and phone number
• Account details such as login email and an encrypted password
• Messages and service request notes a visitor chooses to send
• Technical data such as browser type, device and pages visited

Collected information helps VitaHouses run the site and respond to visitors. It may be used to:

• Create and manage accounts
• Answer questions and support service requests
• Send service updates and, with consent, promotional messages
• Improve the site and keep it secure

Phone numbers provided with consent are used to send the text messages a visitor agreed to receive. Text consent is never sold or shared with third parties for their own marketing. Replying STOP ends messages at any time, and replying HELP returns assistance information.

Information may be shared with trusted service providers that help operate the site or fulfil a service request, such as hosting providers or independent technicians, and only as far as needed for that task. It may also be disclosed where the law requires.

The site may use cookies and similar tools to remember preferences and understand how pages are used. Most browsers allow cookies to be blocked or deleted, though some site features may not work as intended without them.

Personal information is kept only as long as needed for the purposes described in this policy, or as long as the law requires, and is then deleted or anonymized.

VitaHouses uses reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Visitors have several options regarding their information:

• Request access to the personal information held about them
• Ask for corrections or deletion of that information
• Opt out of promotional emails or texts at any time
• Close their account by sending a request

The site is intended for adults. VitaHouses does not knowingly collect information from children, and any such information discovered will be deleted.

This policy may be updated from time to time. The revised version takes effect once posted on this page, along with a new update date.

Privacy questions or requests can be sent using the details below.

• +1 (419) 258-6490
• lawrence.unsted@vitahouses.com
• 433 North Summit Street Toledo OH 43604